Your estate agent should include all marketing expenses within their commission fee

If your estate agent is accompanying all viewings and they have the access codes and keys for your property your presence is not required

Your Property Management fee will be charged as a percentage of the rental price and is payable when the tenant will be signing the Tenancy Agreement.

This is four to six weeks' rent and is payable upon the signing of the ‘Tenancy Agreement’. The deposit for an ‘Assured Short hold Tenancy’ should also be registered with a tenancy deposit protection scheme within a certain amount of time

There are a couple of simple measures which are recommended by both the Land Registry and Action Fraud that you can take to safeguard your property

You should receive your rent within 3-5 working days of the rental due date each month

You will be issued your very own account manager that will be happy to assist you in any problems that you may occur

For a long let, you will be asked for previous landlord details, bank statements to demonstrate proof of income and suitability, employee and character references. You will also need to provide proof of ID, proof of address and proof of a ‘Right to Rent' in England through a passport or valid visa.

The tenant is responsible for setting up accounts with the utility companies directly when you move into your property

For a long let, it will be suitable to set up a monthly standing order with your bank.

The due date is typical, the date you moved in

Problems with late payment, we will issue ‘Arrears letters’ for which you will be charged and if the rent remains outstanding beyond 3 days after it was due. Charges will be put on to your account until payment is made.

A notice would need to be served in accordance with your particular tenancy agreement by sending an e-mail to:lettings@yourpropertysquare.co.uk

The primary liability is for rent until the end of the contract or its break clause point. If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord's commission and any other expenses from when the property is re-let. Payments would be calculated on a pro-rata basis for the unexpired term of the contract.

When your tenancy ends and you have decided to leave the property you should contact your bank directly to cancel your standing order once the last payment has left your account.

Instructions are given to you keys should be taken to your account manager. Please ensure all sets are returned and you have collected receipt.

Please note that you will be liable for rent on a daily basis until the keys are returned.

Once the check-out has been conducted, the property has been cleaned to a satisfactory standard and. Your property square has received instructions regarding the deposit from the landlord, the money will be returned to your account, less any agreed deductions.

This typically takes 10 working days and generally no more than 28 days.

As an outgoing tenant typically your costs will be associated with professional cleaning. Any discrepancies between the check in and check out may result in deductions from your deposit.

You should inform your account manager two months prior to the end of your tenancy to allow enough time to arrange all the related administration.